Ricardo Bitrán, and Ursula Giedion
Social Protection Discussion Paper Series,
No.0308
The World Bank, 2003
Available
online as PDF file [99p.] at:
http://wbln0018.worldbank.org/HDNet/HDdocs.nsf/vtlw/2327dc75151b9f1385256cf0005
e323c/$FILE/0308.pdf
"......In
response to shortages in public budgets for government health services, many
developing countries around the world have adopted formal or informal systems
of user fees for health care. In most countries user fee proceeds seldom
represent more than 15 percent of total costs in hospitals and health centers,
but they tend to account for a significant share of the resources required to
pay for non-personnel costs.
The
problem with user fees is that the lack of provisions to confer partial or
full waivers to the poor often results in inequity in access to medical care.
The dilemma, then, is how to make a much needed system of user fees compatible
with the goal of preserving equitable access to services. Different countries
have tried different approaches. Those which have carefully designed and
implemented waiver systems (e.g., Thailand and Indonesia) have had much
greater success in terms of benefits incidence than countries that have
improvised such systems (Ghana, Kenya, Zimbabwe).
Key
to the success of a waiver system is its financing. Systems that compensate
providers for the revenue forgone from granting exemptions (Thailand,
Indonesia, and Cambodia) have been more successful than those who expect the
provider to absorb the cost of exemptions (Kenya). Where waiver systems exist,
performance will improve with the timeliness of the reimbursement. Other
success factors include the widespread dissemination of information among
potential beneficiaries about waiver availability and procedures; the awarding
of financial support to poor patients for non-fee costs of care, such as food
and transportation (as in Cambodia); and the existence of clear criteria for
the granting of waivers, thereby reducing confusion and ambiguity among those
responsible for managing the system and among potential recipients. Those
facing the task of adopting a system of waivers face multiple design options.
These
include the following, among others: should exemptions be granted to whole
groups or on the basis of individual targeting (the review finds that most
systems are based on the latter)? Should waivers or exemptions be permanent or
temporary? How frequently should eligibility be reassessed? Should waiver
eligibility be determined ex-ante, in the household, or when individuals seek
care in the facility? The review examines various approaches taken by
countries, but assessing their relative practical merits is difficult, as the
evidence is scattered and mixed....."
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